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Support

When you call NEON Enterprise Software for support, you get an experienced, knowledgeable team of experts. You won't waste time wading through one support level after another.

Telephone support is available 24x7x365 to help you with questions or problems. Dedicated, competent customer care is not only our policy; it's our daily practice.





Contact NEON Enterprise Software Technical Support in one of the following ways:


+1.888.338.6366
(U.S. and Canada)

+1.281.491.6366
(outside North America)
  A Technical Support representative is available by phone 24x7x365. For immediate assistance, contact us by phone.
support@neon.com   Technical Support responds to e-mail requests during regular business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m. CST. Outside of regular business hours, urgent requests should be made through telephone support.


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Product Information:

•  IMS V11 Compatibility